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ASUS Prime X370-Pro Ryzen Buyer Beware

Asus Prime X370 Pro

Asus Prime X370-Pro Ryzen Motherboard

ASUS Prime X370-Pro AMD Ryzen motherboard might be the issue!!!

Update: New BIOS was released on 03/23/2017, version 0511, but issues persist.

ASUS Prime X370-Pro Issues???

Are you having issues with you new Ryzen build using ASUS Prime X370-Pro?  Well, you’re not alone.  Ryzen is still quite new on the market, but AMD worked with a lot of motherboard manufacturer’s prior to the launch of AMD’s Ryzen CPU’s.  But, it looks like people are encountering issues when using the ASUS Prime X370-Pro motherboard.

BIOS Version 0404

Apparently the BIOS that is being shipped with the motherboard doesn’t really support Ryzen.  Yikes!!  The BIOS version that is causing an issue is version 0404.  So I would take a look to see what the current BIOS version installed is prior to doing any building.  The location of the BIOS version is located next to the RAM and CPU socket.  People are having issues with their computers not POSTing and the BIOS version is most likely the culprit.

If you decide to stick with the motherboard here is a link of compatible CPU’s.

BIOS Version 0502

This seems to be the most stable BIOS version of the motherboard at the time of writing this post.

BIOS Version 0504

If you are lucky enough to get it to work and have updated to a later BIOS, there might be another issue.  With BIOS version 0504, you may or may not have noticed that some of the temperature readings from your CPU might be reading 20 degrees higher than they should.  If that is the case you might want to downgrade to 0502 which apparently fixes the issues with the CPU temperature readings.

BIOS Version 0511

A BIOS update was released, but it looks like people are still having issues.  The following is what was supposedly fixed:

1.Improve system performance.

2.Make CPU temperature more precise.

After reading some feedback it the BIOS update is not promising and it is best to stay on 0502 or the whatever you are currently using.  If you want to try the BIOS anyways, the link is here.  You can also read more about the people’s feedback in this Reddit thread.

Conclusion

Overall this board looks like it is having some issues and the best recommendation would be to probably look at another ASUS board a different manufacturer.  While I am sure these issues will be fixed, the timeline is unknown and when there are other options available why waste the time.  Good luck finding the right motherboard and completing your Ryzen build.

If you are running in to any other issues feel free to comment.

Note: Not all users are experiencing issues.  I’ve read a few success stories with people completing their Ryzen build and I’m sure there are a lot more that have had success but are obviously not as vocal since people tend to be vocal when having issues.  But as of 03/19/2017 it is currently rated as 3-stars average on Newegg and has the same number of 5-star reviews as 1-star reviews.

Asus Prime X370 Pro Reviews Newegg

Asus Prime X370 Pro Reviews Newegg

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23 Comments

  1. No issues here. Great board.

  2. I almost had no problems with it and I even managed to get memory working at 2933mHz. Almost…
    I have two R9 280X from two differen manufacturers. The one from PowerColor is not recognized by BIOS. Asus support didn’t help either. Currently I am waiting few more day for next BIOS update which might not come very soon as Asus focuses their efforts much more on ROG CROSSHAIR VI. If not, I will return it…

    • How do you downgrade the bios on the X370 Primer. I know it works on the Crosshair, but complains on this one.

  3. No problem at all here either. Running a 1800x at 4Ghz and 64GB Vengeance LED at 2666Mhz.

  4. Many problems and many reboots !!!

    Hi, i have the:

    Microsoft Windows 8.1 Professional
    Asus Prime X370-PRO
    AMD Ryzen 7 1800X, 3850 MHz (38.5 x 100)
    DIMM1: G Skill Aegis F4-3000C16-8GISB
    8 GB DDR4-2133 DDR4 SDRAM (16-15-15-36 @ 1066 MHz)
    DIMM2: G Skill Aegis F4-3000C16-8GISB
    8 GB DDR4-2133 DDR4 SDRAM (16-15-15-36 @ 1066 MHz)
    AMD Radeon HD 5870 (1 GB)
    HD1 NVMe Samsung SSD 960 (250 GB)
    HD2 OCZ-VERTEX3 (60GB)
    HD3 SAMSUNG SSD 830 Series (120GB)
    HD4 WDC WD30EZRZ-00Z5HB0 (3000 GB)
    HD5 WDC WD30EZRZ-00Z5HB0 (3000 GB)

    Problems:
    The PC after a “X” time reboot’s with several blue screens !!!
    PAGE_FAULT_IN_NONPAGED_AREA
    KMODE_EXCEPTION_NOT_HANDLED
    MEMORY_MANAGEMENT 0x0000001a
    MEMORY_MANAGEMENT 0x0000001a
    PAGE_FAULT_IN_NONPAGED_AREA
    PAGE_FAULT_IN_NONPAGED_AREA
    MEMORY_MANAGEMENT 0x0000001a
    ATTEMPTED_WRITE_TO_READONLY_MEMORY
    MEMORY_MANAGEMENT 0x0000001a
    SYSTEM_SERVICE_EXCEPTION
    MEMORY_MANAGEMENT 0x0000001a
    PAGE_FAULT_IN_NONPAGED_AREA
    MEMORY_MANAGEMENT 0x0000001a
    MEMORY_MANAGEMENT 0x0000001a
    MEMORY_MANAGEMENT 0x0000001a
    PAGE_FAULT_IN_NONPAGED_AREA

    Tested the memory and had no errors !!!
    Noticed the chipset heatsink hot so now i’m trying to cool it down to see if that is the problem !!!

    • thegeekfix

      April 20, 2017 at 10:23 pm

      What BIOS version are you running?

    • What’s your Vcore? I would set it to manual and somewhere around 1.35

      CPU Power Phase to Optimized and CPU Load line calibration to Level 2

      Set the Ram voltage to 1.3v (that’s a safe voltage) and don’t use DOCP, set the RAM manually. Seems like you’re having most problems with your RAM.

      Hope that helps.

      • Bios
        PRIME-X370-PRO-ASUS-0604

        DDR4
        8 GB
        2133 MT/s
        1.200 V

        The whole BIOS is in Auto !!!

        • 38.5 in the multiplier probably needs the options I said.

          It is unstable now because is in Auto and you CPU needs a bit more voltage.

          The best way is to test using Cinebench 15 to find out if the system is stable or not.

          I have it OC to 4GHz stable, it was easy to Overclock but I ran into instability before finding the sweet spot in my system. Don’t be afraid to try and test and make the system crash.

          The rule is, DONT play with voltages recklessly. I gave you already the right voltages to start with. If the system is still unstable raise the CPU voltage one notch only until is stable and NEVER go above 1.45v

          For a 3.85 you most definitely don’t need a voltage higher than 1.35V…I suspect it can go even lower than that. The important thing is to set the Power Phase to Level 2 or 3 and the Load Line to Optimized…otherwise the CPU voltage will go down as you push it hard and the system will crash (is called vdroop)…these options help you to set the minimum required voltage and keep them stable when you bench with 100% usage on all cores (Cinebench15)

          Sorry if you knew all this 😉 I just felt like helping you get a stable OC.

          • Thanks for the advice Matias !
            For now i was trying to get the pc running stable without overclock while i wait for AMD VEGA !!!

            But still, i will try !!!

          • For a 4Ghz overclock try this (these are safe values I’m using here)

            – TPU II
            – CPU Multiplier=40
            -RAM speed (as high as you can get it running, here mine is 3000mhz and running at 2666)
            -RAM timings= The timings by factory, otherwise a notch or two higher.
            -CPU voltage:= 1.367V (around that, no more)
            -RAM voltage= 1.3V
            -CPU Power phase control= Optimized
            -CPU Load Line Calibration= Level 2
            – C states= Disabled (that is in the AMD options in the advanced tab

            Leave the rest on auto or set something else as desired such as USB stuff and boot options, these aren’t relevant while OC’ing.

            Try with Cinebench 15, run it 3 times on the multicore test, if it crashes you need to bump the CPU core one more notch only. If it passes, congrats! your system is stable.

            Hope that helps. Let me know.

          • Where are the power phase and Load Line options located ? Not seeing them.

  5. Monitor your temps with HWMonitor (CPU Tdie value) these should be around the same as here given your system has good airflow.

    Here are 28-30deg on Idle and around 65deg at full load. Safe max temps are around 70-85 at full load. More is risky, it will not kill your CPU instantly but it can degrade it on the long run.

  6. Cinebench R15

    Single 149cb
    Multi 1600cb

    Not overclocking before i get the pc stable !

  7. I have this board and it seems to be doing much better after the latest BIOS updates. I can now hit 2666MHz with my Avexir 2800MHz 8GB kit, (which considering the lack of a 2800MHz multiplier is acceptable) and overclocking the CPU is much more stable too, I used to fail to POST at anything above 3.7GHz with my 1700x and now I can hit 3.8GHz without raising the voltage.

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